Terms & Conditions

We receive, collect, and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login details, email address, password, computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including names, email, password, communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations, and personal profile.

When you make a transaction on our website, as part of the process, we collect personal information that you provide us, such as your name, physical address and email address. Your personal information will be used only for the specific reasons indicated above.

We collect such personal and non-personal information for the following purposes: 

1. To provide and operate the Services; 

2. To provide our users with ongoing customer and technical support; 

3. To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages; 

4. To create aggregate statistical data and other aggregated or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

5. To comply with applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

If you do not want us to process your data, please contact us at hola@koanvibes.com .

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose the information.

If you wish to: access, correct, modify or delete any personal information we have about you, you are invited to contact us at hola@koanvibes.com .